Effective Date: April 9, 2025
Website: www.dtkstoneworks.com
Company: DTK Stone Works (“Company”, “we”, “our”, “us”)

Terms & Conditions

Please read these Terms and Conditions (“Terms”) carefully before using the DTK Stone Works Website (“Website”, “Service”). By accessing or using our Website, you agree to be legally bound by these Terms, our Privacy Policy, and any other legal notices published on our website. If you do not agree to all of these terms, do not use our services.

1. Use of the Website

  • This Website is intended for individuals and businesses interested in the services and products offered by DTK Stone Works.
  • You may browse our site, submit contact or quote request forms, or make purchases through the Website.
  • You agree to use the Website strictly for lawful purposes and in compliance with all applicable laws and regulations.

2. Eligibility

You must be at least 18 years old to use this Website. By using our services, you represent and warrant that you are of legal age and authorized to enter into this agreement on behalf of yourself or any business entity you represent.

3. Information Submitted

  • You are solely responsible for providing accurate and up-to-date information when submitting inquiries, order forms, or other details through our Website.
  • We reserve the right to refuse or cancel any request or order at our discretion if we believe the information provided is false, incomplete, or violates these Terms.

4. Intellectual Property

  • All content on this Website—including but not limited to text, images, graphics, designs, code, documentation, and functionality—is the exclusive property of DTK Stone Works or its licensors.
  • You may not copy, reproduce, modify, reverse-engineer, distribute, or use any part of our Website or its content without express written permission.

5. Service Availability

  • We strive to provide uninterrupted access to our Website but do not guarantee that it will always be available or error-free.
  • Access may be suspended temporarily or permanently without prior notice for maintenance, updates, or security reasons.

6. Limitation of Liability

  • To the fullest extent permitted by law, DTK Stone Works disclaims all liability for any direct, indirect, incidental, consequential, or punitive damages resulting from the use of—or inability to use—this Website or any services accessed through it.
  • We are not responsible for loss of data, service interruptions, or damages arising from the submission of incorrect information or technical issues.

7. Indemnification

You agree to defend, indemnify, and hold harmless DTK Stone Works, its employees, contractors, and affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or debt, and expenses (including attorney’s fees) arising from:

  • Your use or misuse of the Website
  • Violation of these Terms
  • Any breach of applicable laws or third-party rights

8. Third-Party Services

  • We may integrate or link to third-party tools, services, or platforms (e.g., payment processors). We are not responsible for the content, policies, or practices of these third parties.
  • Your use of such services is governed by their respective terms and policies.

9. Termination

  • We reserve the right to restrict or terminate your access to the Website without prior notice if you breach these Terms or engage in any activity that may harm the Website, our users, or our reputation.
  • Upon termination, your right to use the Website and any features or services will immediately cease.

10. No Warranty

  • This Website and all content are provided “as is” and “as available,” without warranty of any kind—express or implied—including but not limited to warranties of merchantability, fitness for a particular purpose, or non-infringement.
  • We do not guarantee that the Website will meet your expectations or that the results obtained from its use will be accurate or reliable.

11. Governing Law

  • These Terms shall be governed by and construed in accordance with the laws of the State of Illinois, United States, without regard to conflict of law principles.
  • Any legal action or proceeding arising under or related to these Terms shall be brought exclusively in the state or federal courts located in Cook County, Illinois.

12. Dispute Resolution

In the event of any dispute, both parties agree to first attempt to resolve the issue informally. If no resolution is reached within 30 days, the parties agree to submit the dispute to binding arbitration under the rules of the American Arbitration Association, in Schaumburg, Illinois.

13. Modifications to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on this page with a revised effective date. Continued use of the Website constitutes your acceptance of the updated Terms.

14. Contact Information

If you have any questions about these Terms, please contact us at:
Email: [email protected]
Phone: +(847) 215-0110

By using the DTK Stone Works Website, you acknowledge that you have read, understood, and agreed to be bound by these Terms and Conditions.

SMS Terms & Conditions

1. SMS Consent Communication

The phone numbers collected as part of DTK Stone Works’ SMS consent process are used solely for communication related to our services and will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from DTK Stone Works, you may receive SMS messages related to the following:

  • Appointment confirmations and reminders
  • Follow-up messages regarding estimates, fabrication, or installation
  • Billing or invoice-related inquiries
  • Project updates related to your countertop order

Example message:
“Hello [Name], one of our countertop specialists will be reaching out soon regarding your project. You can reply STOP to opt out of SMS messaging from DTK Stone Works at any time.”

3. Message Frequency

Message frequency may vary depending on your interaction with DTK Stone Works and the status of your project.

Example:
“Message frequency may vary. You may receive up to 2 SMS messages per week related to your appointments, estimates, or project updates.”

4. Potential Fees for SMS Messaging

Standard message and data rates may apply based on your mobile carrier’s pricing plan. These charges may vary for domestic or international messages.

5. Opt-In Method

You may opt in to receive SMS messages from DTK Stone Works through one or more of the following methods:

  • By submitting an online form on our website

6. Opt-Out Method

You may opt out of receiving SMS messages at any time by replying “STOP” to any text message you receive from us.
You may also contact DTK Stone Works directly to request removal from our SMS messaging list.

7. Help

If you need assistance, you can reply “HELP” to any SMS message.
You may also contact us directly via our website:
https://dtkstoneworks.com/contact/ or call (847) 393-4524

8. Standard Messaging Disclosures

  • Message and data rates may apply
  • You can opt out at any time by texting “STOP”
  • For assistance, text “HELP” or visit our Privacy Policy and Terms & Conditions pages
  • Message frequency may vary